If you have any questions regarding your orders please feel free to email us at info@chovonneaccessories.com we will respond within a 4 hour window. We only reply within that 4 hour during our normal work hours of Monday - Friday 8am to 7pm CST, and Saturdays 9am to 5pm CST. Any emails after our normal business hours will be replied the next business day. Sundays, and holidays excluded.